Support Engineer - Developer & Azure Services (DAS) - Azure Monitor Enterprise

This position is based in Japan, with remote work options available.

Responsibilities:

• Provide high-quality technical support to customers, addressing both technical and business-related issues.
• Collaborate with engineers and managers globally to deliver technical services.
• Utilize troubleshooting tools to analyze problems and provide solutions.
• Mentor new engineers and share knowledge with team members.

Qualifications:

• 3+ years of technical support or IT experience.
• Strong problem-solving and communication skills.
• Experience with programming languages such as C#, Java, or Python is preferred.
• Fluent in Japanese and business-level English.

Work Environment:

Flexible working hours with potential on-call duties for urgent support.