Senior Technical Support Engineer (Azure Networking)

This position is based in Sydney, Australia.

Responsibilities:

• Own, investigate, and solve complex customer technical issues.

• Lead knowledge sharing and mentoring within the team.

• Engage with engineering teams for product improvement.

Qualifications:

• 5+ years in technical support or consulting, or a Bachelor's Degree in a related field with 3+ years of experience.
• Strong troubleshooting skills and knowledge of networking concepts.

Technical Skills:

• Understanding of TCP/UDP, IP addressing, and routing protocols.
• Experience with networking tools like Wireshark.
• Familiarity with Azure services and cloud computing concepts.