Web Solutions Developer III, Google Cloud Support (English)

This role is based in Waterloo, ON, Canada.

Responsibilities:

• Design and develop applications or tooling for cloud support.
• Write and review detailed technical design documents.
• Monitor and enhance performance of applications and services.
• Partner with tech leads to build reliable and scalable features.
• Understand customer and agent issues and advocate for their needs with cross-functional teams.

Minimum qualifications:

• Bachelor's degree in Computer Science, Electrical Engineering, Math or a related quantitative field, or equivalent practical experience in software development.
• 6 years of experience in full-stack software development and system design.
• Experience with programming in at least one of the following: Java, Python, GoLang or TypeScript/JavaScript.
• Ability to communicate in English fluently to support client relationship management in this region.

Preferred qualifications:

• Experience in using test frameworks.
• Experience with Customer Responsibility Matrix (CRM) and billing systems.
• Proficiency in machine learning, data analysis, and data science.
• Familiarity with application-level data storage, retrieval, and analysis tools and concepts such as SQL, NoSQL, logs analysis, protocol buffers, and MapReduce.