Top Customer Solutions Developer II, Networking, Google Cloud

This role is based in Waterloo, ON, Canada.

Compensation:

CAD 158,000-162,000/year + bonus + equity + benefits

Responsibilities:

• Resolve customer issues and ensure product readiness.
• Triage technical escalations and handle platform outages.
• Advocate for customer needs with internal teams.
• Provide 24-hour global customer support.

Minimum Qualifications:

• Bachelor's degree in a relevant field or equivalent experience.
• 6 years of experience in troubleshooting or software development.
• Proficiency in Java, C, C++, Python, or Go.
• Experience with distributed systems and web technologies.

Preferred Qualifications:

• Experience with public cloud services, particularly Google Cloud Platform.
• Knowledge of networking fundamentals and Linux/Unix systems.