Top Customer Solutions Developer I, Networking, Google Cloud

This role is based in Waterloo, ON, Canada or Austin, TX, USA.

Compensation:

$123,000-$176,000/year + bonus + equity + benefits

Responsibilities:

• Provide high-touch support for critical customer issues, managing incidents and driving improvements.
• Troubleshoot technical problems related to networking, system administration, and coding.
• Work collaboratively with customers to ensure product readiness and availability.

Minimum Qualifications:

• Bachelor's degree in a related field or equivalent experience.
• 3 years of experience in customer support, troubleshooting, or software development.
• Proficiency in coding with Java, C, C++, Python, or Go.

Preferred Qualifications:

• Experience with public cloud services, especially Google Cloud Platform.
• Knowledge of networking fundamentals and distributed systems.