Technical Solutions Developer, Infrastructure, Compute, VMWare, Google Cloud

This role is based in Waterloo, ON, Canada or Boulder, CO, USA.

Compensation:

CAD 118,000-121,000 + bonus + equity + benefits

Responsibilities:

• Manage escalations through effective diagnosis, troubleshooting and resolution on VMware workloads on Google Cloud Platform products.
• Collect and analyze technical troubleshooting evidence to diagnose and resolve VMware deployments.
• Act as subject matter expert for internal stakeholders and external partners to resolve technical deployment obstacles.
• Interact with SRE teams to drive high-quality production and respond to outages.
• Understand customer issues and advocate for their needs with cross-functional teams.

Minimum Qualifications:

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 5 years of experience supporting customers in enterprise cloud solutions.
• Experience with VMware technologies and compute infrastructure.

Preferred Qualifications:

• VMware Certified Professional or similar higher certifications.
• Experience with IaaS solutions and VMware service operations.
• Excellent troubleshooting and communication skills.