Technical Solutions Developer, Data Analytics, Google Cloud

This role is based in Waterloo, ON, Canada.

Compensation:

CAD 144,000-148,000/year + bonus + equity + benefits

Responsibilities:

• Manage customer issues through effective diagnosis and resolution.
• Understand Google's product technology and architectures by troubleshooting and determining root causes.
• Act as a consultant for internal stakeholders to resolve technical deployment obstacles.
• Advocate for customer needs with cross-functional teams.
• Work as part of a global team providing 24-hour customer support.

Minimum Qualifications:

• Bachelor’s degree in relevant field or equivalent experience.
• 9 years of experience in technical support or software development.
• Proficiency in reading or debugging code in languages such as Java, C++, Python, etc.

Preferred Qualifications:

• Experience with distributed databases and data processing frameworks.
• Knowledge of networking fundamentals and Linux/Unix systems.
• Excellent troubleshooting and communication skills.