Senior Product Manager, Community

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

The Community team builds products that empower creators to build and grow communities on Twitch and help viewers find more reasons to engage. Our products span across creator and viewer journeys. As a Senior Product Manager, you will focus on identifying growth opportunities and building new high impact products to strengthen the connection between streamers and viewers. Your work will focus on helping viewer engage with the communities and content they love, daily. You will help define and execute a strategy based on a foundation of customer needs with a focus on agile innovation in this space.

Our team is based in San Francisco, CA but you can work from San Francisco, CA; New York, NY;  Irvine, CA; Los Angeles, CA or Seattle, WA.

You Will:

• Get down into the weeds and find tactical ways of improving one of Twitch’s top growth levers, using experimentation, intuition and any tool at our disposal.
• Think 2-3 years from now and build a strategic plan for key growth initiatives including community engagement products should evolve from the current product feature set.
• Be hands-on in execution collaborating closely with product design, engineering, data science, and product marketing to drive results.
• Navigate the ambiguity and complexity of executing on both your short and long term plans.
• Be the voice of both viewers and streamers in the evolution of our notifications products working with product teams across Twitch to optimize the end user experience.

You Have:

• 5+ years of Product Management experience, with at least 2 years working on consumer-facing growth, engagement, or notifications products
• Demonstrated ability to drive growth through experimentation — you've run A/B tests, analyzed results, and shipped improvements based on data
• Strong analytical skills with the ability to move fluidly between quantitative insights and product intuition when data is incomplete
• Track record of defining product strategy and successfully delivering against it in a fast-moving, cross-functional environment
• Excellent written and verbal communication skills, with the ability to clearly articulate customer problems and align stakeholders at all levels

Bonus Points

• Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field
• Familiarity with Twitch's ecosystem as a viewer or creator
• Experience collaborating with GTM teams to launch new products to market
• Proficiency in SQL and hands-on experience with experimentation or analytics platforms

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Job ID: TW9178