Program Manager - Culture & People Development

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

About the Team

The Culture, People Development & People Analytics team shapes Twitch’s internal culture where everyone can grow, connect, and do their best work. We lead learning and development programs, inclusive employee experiences, and people analytics for a ~1,000 person hybrid organization. Our vision is to build tailored, data-informed people programs that drive growth, belonging, and productivity across every level of the company.

About the Role

This is a Program Manager role that serves as an individual contributor on the Culture & People Development team, reporting to the Director of Culture, People Development & People Analytics. The role is Bay Area-based with expected onsite responsibilities in our San Francisco office.

You Will:

• Partner with cross-functional leaders to design learning experiences that accelerate skill development and support change management across the company, with a particular focus on AI.
• Own end-to-end management of a hybrid culture and learning portfolio, including vendor-delivered workshops, "by request" team learning sessions, and flagship in-person events at our San Francisco HQ.
• Create and iterate on program communications, learner-facing content, and learning platform materials that drive visibility and engagement.
• Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep programs on track and continuously improving.

You Have:

• 4+ years in program management, learning & development, talent development, or a related people/HR function    
• Bachelor's degree or equivalent professional experience
• Hands-on experience with AI tools in a professional context (we'll ask you about this!)
• Experience managing cross-functional projects from inception to completion where the business problem or solution may not be fully defined
• Ability to manage concurrent people programs with unique audiences and competing timelines while proactively clearing blockers
• Experience planning and delivering hybrid and in-person learning experiences, with a history of using data to measure program effectiveness and inform improvement
• Strong written, visual, and verbal communication skills, with the ability to transform requirements into clear documentation, compelling content, and regular stakeholder updates
• Ability to facilitate engaging learning environments, ask probing questions that surface stakeholder needs, and dive deep into root causes and motivations

Bonus Points

• Experience with instructional design tools and/or learning management systems (Articulate Rise, Canva, and Workday Learning is a plus!)
• Experience managing vendor relationships end-to-end: procurement, contract renewals, and ongoing partnership management
• You watch, stream, or are genuinely curious about Twitch, gaming, or live entertainment

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount