TikTok Shop - Quality Assurance Program Manager

TikTok

📍 London

Scraped: Today

This role is based in London.

Responsibilities:

- Develop and define QA strategy, execution framework and learning curriculum.

- Manage all QA related projects and train operational teams.

- Drive operations to reach QA goals and improve customer service metrics.

- Collaborate with Knowledge Management and Training Program Managers.

- Implement clear quality strategies with scalable processes.

Qualifications:

Bachelor degree or above.
Experience in quality assurance and customer service.
Experience in E-commerce industry preferred.
Excellent communication skills.

View Details and Apply

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