Senior Program Manager, EMEA Moderation, TikTok Shop

This role is based in London.

Responsibilities:

- Utilize quality management tools to enhance policies and minimize inefficiencies.

- Develop quality assessment frameworks and implement improvement plans.

- Collaborate with stakeholders to optimize policies and processes.

- Lead medium to large scale projects aimed at enhancing moderation efficiency.

Qualifications:

• Bachelor's Degree in business administration, project management or policy related fields.
• Minimum 5 years' experience in project/program management.
• Familiarity with e-commerce compliance and internet governance.
• Excellent analytical and leadership skills.