Seller Onboarding Program Manager, Governance & Experience - TikTok Shop - EMEA

Location: London

Responsibilities:

This role sits in the Seller Governance team and is responsible for seller onboarding and early risk detection for new sellers through onboarding and probation processes. Key responsibilities include:

• Analyzing data to identify areas for improvement and translating insights into business strategy.
• Collaborating with cross-functional teams to gather requirements and design solutions.
• Ensuring compliance requirements for sellers are met and continuously improved.
• Acting as a Subject Matter Expert in Seller Governance for early seller risk detection programs.

Qualifications:

Minimum qualifications include a recent degree in Business, Operations, Compliance, or related fields, analytical skills, and experience in e-commerce or marketplace dynamics. Preferred qualifications include experience with e-commerce platforms and strong commercial acumen.