Seller Experience Program Manager - TikTok Shop - Japan

This role is based in Tokyo, Japan.

Responsibilities:

The Seller Experience Team enhances the seller journey on TikTok Shop, from onboarding to addressing violations and optimizing logistics. Responsibilities include developing educational programs, creating strategic solutions, managing key projects, conducting seller experience research, and analyzing metrics.

Qualifications:

• Bachelor's degree or above, experience in project management.
• Proficient in English and Japanese, with knowledge of Japan's eCommerce landscape.
• Strong analytical skills and strategic thinking.
• Preferred: Experience in seller experience and research methodologies.