Logistics Service Excellence Program Manager - TikTok Shop

TikTok

📍 London

Scraped: Today

This role is based in London, UK.

Responsibilities:

Act as a liaison between product teams and customer service, conduct reports on service issues, establish standard processes, lead experience projects, and collaborate with various stakeholders to enhance logistics outcomes.

Qualifications:

Bachelor's degree or above with 5+ years in e-commerce logistics or customer service operations.
Experience in continuous improvement and data analysis.
Strong communication and coordination skills.

View Details and Apply

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