Delivery Experience Program Manager, EMEA, TikTok Shop

This role is based in London, UK.

Responsibilities:

Act as a subject matter expert for seller fulfilment and delivery policies. Implement governance process improvements, analyze data for insights, and manage project timelines.

Qualifications:

• 3+ years in Strategy, Project or Program Management for Governance roles or E-Commerce Fulfilment.
• Strong analytical skills and experience in customer fulfilment.
• Proficient in data analytics, SQL or Python preferred.