Data Scientist (Governance and Experience) - TikTok Shop

This role is based in Singapore.

Responsibilities:

Measure and monitor customer experience metrics; collaborate with stakeholders to identify root causes and action plans; establish customer experience metrics systems; conduct deep analysis on seller and customer experience; design A/B experiments for effectiveness improvement.

Qualifications:

• Bachelor's degree in science or engineering; experience in data analysis and consumer insights preferred.
• Proficient in SQL, Tableau, and Python or R.
• At least 5 years of data analysis experience, with 2 years in people management.
• Strong ability to work under pressure and lead small project teams.