Operations Associate, Apprenticeship

This role is based in Bengaluru, India.

What you'll do:

• Develop a foundational understanding of our products, services, and features to assist customers effectively
• Respond promptly and professionally to customer inquiries via emails
• Diagnose and troubleshoot customer issues under the guidance of senior team members
• Follow up with customers to ensure their issues are fully resolved
• Maintain accurate records of customer interactions
• Participate in team meetings and training sessions

Who you are:

• User-first mindset with strong problem-solving skills
• Excellent English communication skills
• Organized self-starter with a passion for finding solutions
• Current student or recent graduate in 2025