Operations Enablement Program Manager, User Safety & Risk Operations

This role is based in San Francisco, CA.

Compensation:

$252K – $280K + Offers Equity

About the Role:

As an Operations Enablement Program Manager, you will build and scale operational systems that support human review and safety workflows, ensuring effective operations that can scale with increasing demands.

Responsibilities:

• Own capacity planning across workflows, including staffing models and forecasting.
• Define human review strategy balancing automation and support.
• Drive launch readiness and operational rollout planning.
• Monitor operational efficiency across workflows.
• Partner with cross-functional teams to scale operations.

You Might Thrive In This Role If You:

• Have experience in high-growth environments building operational systems.
• Have 5+ years managing vendor performance with a focus on quality and efficiency.
• Can operate between strategy and execution, turning ambiguous problems into clear systems.