GRC Program Manager, Product and Customer Trust

Location:

San Francisco

Compensation:

$216K – $252K + Offers Equity

About the Role:

As a GRC Program Manager, you will scale OpenAI’s Governance, Risk, and Compliance function, ensuring product launches meet security and compliance standards while providing accurate information to customers and regulators.

Responsibilities:

• Improve the customer trust operating model, including intake, triage, and metrics.
• Support strategic customer trust needs and prepare accurate trust materials for launches.
• Build reusable narratives and ensure compliance claims are supported by internal processes.
• Utilize automation and AI-native workflows to enhance efficiency.

Requirements:

• Experience in product assurance, security compliance, or related fields.
• Strong written communication skills for translating technical concepts.
• Technical fluency in SaaS, cloud, and security controls.