Engineering Manager, Model Flywheel

The ChatGPT Model Capabilities and Deployment team unified goal is to transform model advancements into great ChatGPT user experiences through reliable serving, rapid experimentation, safe deployment, and continuous improvement.

• Elevate and consolidate ChatGPT’s harness, context management, and system prompt frameworks.
• Drive expansion and improvement of multi-tier model experiences.
• Support and scale self-serve experiment capabilities and automated guardrails.
• Lead model rollout automation, capacity management, and health monitoring.
• Shape end-to-end measurement systems (evals, grader signals, user feedback, etc.).

• Proven experience leading engineering teams in complex, cross-functional environments.
• Demonstrated success shipping production systems at scale (ideally for AI or large backend services).
• Deep understanding of model-driven product development, deployment lifecycle, and measurement tooling.
• Excellent communication and collaboration skills—experience interfacing directly with engineering, research, and product stakeholders.
• Prior involvement with large language models, distributed infrastructure, or experimentation platforms is a plus.