Engineering Manager ChatGPT Infra

This role is based in London, UK.

Responsibilities:

• Lead a team of infrastructure engineers focused on availability, scalability, and performance for ChatGPT.
• Collaborate closely with product and research teams to deliver a seamless and robust experience to millions of users.
• Define and drive technical strategy for key components such as deployment pipelines, service mesh, observability, and CI/CD systems.
• Partner with recruiting to grow the London engineering team and represent OpenAI in the local tech community.
• Serve as a cultural ambassador and people manager, supporting cross-functional collaboration and site operations.
• Operate with a high degree of autonomy and ownership, with support from global leaders and peers.

Qualifications:

• 7+ years of hands-on engineering experience, ideally in high-scale systems, distributed computing, or developer platforms.
• Demonstrated success in leading cross-functional projects and collaborating across product, infra, and research orgs.
• Passion for building strong, inclusive teams and mentoring engineers of all experience levels.
• Experience operating production services in cloud environments (e.g., AWS, GCP, Azure).
• Comfortable wearing multiple hats — from deep technical discussions to team planning and office leadership.
• Based in or willing to relocate to London.