Nvidia
Senior Enterprise Support Program Manager
Found: December 3, 2025
This role is based in Tokyo, Japan.
What you'll be doing:
- Lead the quality management for enterprise products like complex GPU-accelerated systems and AI workloads.
- Engage with NVIDIA strategic customers to drive AI infrastructure initiatives.
- Collaborate with internal Engineering, Product, and Sales teams.
- Define and manage the enterprise support program.
- Establish and maintain relationships with support partners.
What we need to see:
- 5+ years of experience in enterprise IT systems.
- Proficiency in both Japanese and English.
- Strong problem-solving and prioritization skills.
Ways to stand out from the crowd:
- Good interpersonal and collaboration skills.
- Knowledge of data center infrastructure operations.
- 3+ years of experience in customer service.
