Senior Customer Program Manager - Gen AI Software Solution

This role is based in Santa Clara, CA or can be performed remotely from North Carolina.

Compensation:

$192,000 - $304,750/year

Responsibilities:

• Lead end-to-end lifecycle of Gen AI Software Solution projects.
• Collaborate with partners to gather requirements and maintain communication.
• Manage multi-functional teams and provide technical guidance.
• Identify risks and develop mitigation strategies.
• Establish key project metrics for evaluation.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 12+ years of experience, including 5+ years in Gen AI Software Project Management.
• Proven experience with complex software projects.
• Strong understanding of Generative AI technologies.
• Excellent communication and interpersonal skills.
• Proficiency in project management methodologies (Agile, Scrum).