Principal Technical Program Manager - AI for Member Systems (AIMS)

This role is remote in the USA.

Compensation:

$230,000 - $960,000/year

Responsibilities:

• Collaborate with AIMS leadership to define vision and strategy for AI-driven member experiences.
• Own planning cycles and drive execution across multiple AI initiatives.
• Establish effective operating cadences and connect teams to align goals.
• Coordinate with partner teams to integrate AIMS capabilities into member-facing experiences.
• Guide AI initiatives from concept to launch, ensuring customer needs are met.
• Support budgeting and resource allocation with data-driven insights.
• Create clear narratives for senior leadership on AI's business impact.

Requirements:

• 10+ years leading complex technical programs in product, engineering, or related fields.
• 2–3+ years working with AI or GenAI initiatives.
• Proven success in cross-functional collaboration and influence.
• Experience in establishing operating rhythms for complex initiatives.
• Outstanding communication skills for diverse audiences.

Preferred Qualifications:

• Experience in AI-forward consumer technology companies.
• Background in engineering or computer science.
• Experience in customer-facing roles with a focus on stakeholder needs.