Technical Support Engineer (SCIM - Endpoint Protection)

Microsoft

📍 Australia, New South Wales, Sydney + 1 more

Scraped: Yesterday

This position is based in Sydney, Australia with a requirement of 3 days per week in-office.

Responsibilities:

• Own, investigate and solve customer technical issues.

• Collaborate within and across teams, leveraging troubleshooting tools.

• Identify potential product defects and escalate appropriately.

Qualifications:

3+ years technical support or consulting experience, or a Bachelor's Degree in Computer Science, IT, or related field.
Strong understanding of Defender for Endpoint on Windows.
Troubleshooting of scanning and performance issues.

Nice to have:

Understanding of Defender for Endpoint on Linux and macOS.
Experience in the Linux platform.

View Details and Apply

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