Technical Support Engineer - Identity Management

This role is based in Sydney, Australia with flexible work options allowing up to 50% remote work.

Responsibilities:

Own, investigate, and solve complex customer technical issues; lead knowledge sharing through coaching and mentoring; engage with engineering teams for product improvements.

Qualifications:

• 5+ years in designing, implementing, and supporting solutions in enterprise environments.
• Technical expertise in Identity Synchronization Technologies, Authentication and Authorization Management, and enterprise-level protocols.
• Fluency in English.

Preferred Qualifications:

• Experience with Azure Active Directory, Identity Management, and Office 365 Identity Management.

Work Environment:

3 days per week in-office, with less than 25% travel required.