Technical Support Engineer - Azure / Identity and Access Management

This position is based in Sydney, Australia with a flexible work arrangement allowing up to 50% remote work.

Responsibilities:

• Own, investigate, and solve complex customer technical issues.

• Lead knowledge sharing through readiness programs and mentoring.

• Engage with engineering teams to improve products and processes.

Qualifications:

• 5+ years in enterprise solutions design and support.
• Experience with Identity Synchronization, Authentication, and Authorization Management.
• Fluent in English.

Preferred Qualifications:

• Experience with Azure Active Directory and Identity Management.
• Familiarity with cloud user management and configuration.