Technical Support Engineer - Azure Cloud

This role is based in Tokyo, Japan, with remote work options available.

Responsibilities:

You will review, investigate, and solve customer technical issues, collaborating across teams and utilizing troubleshooting tools.

Qualifications:

• 3+ years of technical support or consulting experience, or a Bachelor's Degree in a related field with 1+ year of experience.
• Knowledge in Linux and OSS Administration.
• Familiarity with shell environments (BASH, sh, etc.) and Linux script-based development tools (PERL, Python, etc.).
• Expertise in managing cluster environments (SUSE, RedHat).
• Fluent in Japanese and confident in English.

Preferred Experience:

• Understanding of Microsoft Azure architecture and services.
• Networking concepts and tools knowledge.