Technical Support Engineer - Azure

This role is based in Sydney, Australia, with a requirement for in-office presence 3 days a week.

Responsibilities:

Investigate and solve complex customer technical issues, serve as a technical escalation point, and manage critical customer escalations.

Qualifications:

• Bachelor's degree in Computer Science or related field, or equivalent experience.
• 3+ years of technical support experience, with a focus on IaaS and PaaS.
• Experience with Azure or AWS, and supporting cloud applications.

Note:

This position requires weekend shifts and on-call rotation coverage.