Microsoft
Software Engineer
Found: May 1, 2026
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This role is based in Redmond, Washington with a requirement of 3 days per week in-office.
Compensation:
USD $84,200 - $165,200 per year
Overview:
The Customer Experience AI (CxAI) group is developing AI-powered CRM tools. This position involves full-stack development, integrating Dynamics 365 CRM data into Microsoft 365 Copilot experiences.
Responsibilities:
- Design, develop, and deploy AI/ML models for customer interaction scenarios.
- Integrate LLMs and advanced analytics into workflows.
- Collaborate with data scientists and engineering teams.
- Ensure reliability and scalability of solutions.
- Troubleshoot live site issues.
Qualifications:
Required: Bachelor's Degree in Computer Science or related field, experience in programming languages like C, C++, C#, Java, JavaScript, or Python.
Preferred: Master's Degree or 2+ years of experience, familiarity with conversational AI platforms, and cloud infrastructure.
