Site Reliability Engineer II

This role is based in Hyderabad, India.

Responsibilities:

• Work with all aspects of a high throughput and multi-tenant service.
• Collaborate effectively within the team and with partner teams across Microsoft.
• Be part of the on-call rotation for maintaining service health.
• Design, implement, and refine chosen solutions in close partnership with Product Management and partner teams.
• Champion operational excellence via established metrics, process governance, and policy controls for regular assessment and improvement.

Qualifications:

Master's Degree in Computer Science or related field with 2+ years of experience in software engineering, or Bachelor's Degree with 4+ years of experience.

Core Responsibilities:

• System Reliability & Uptime – Ensuring high availability of services.
• Incident Management – Detecting, responding to, and mitigating system failures.
• Performance Monitoring – Tracking system health and resolving bottlenecks.
• Automation & Tooling – Reducing manual work through scripts and automation.
• Capacity Planning – Scaling infrastructure efficiently to handle demand.
• Postmortems & Continuous Improvement – Analyzing failures to prevent recurrence.