Senior Supply Chain Program Manager

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.The Cloud Sourcing, Spares, Security and Sustainability (CS4) organization within CSCP manages sourcing, strategy, and suppliers to provide cost, flexibility, and supply advantages that enable our org to become a world-class supply chain. Well-defined and executed sourcing and supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.#CSCP #CSCPJobs

Data Analysis and Reporting

• Applies data tools and dashboards to monitor program performance and support decision-making. Leads identification and resolution of anomalies. Identifies and flags important metrics to highlight trends and operational insights. 

Process Improvement and Innovation

• Identifies cross-functional process improvement opportunities and leads the implementation of solutions using standard procedures and team guidance.
• Conducts root cause analysis and documents outcomes to inform best practices.

Program and Project Management

• Manages moderately complex supply chain projects with defined scope and timelines.
• Drives execution across teams to ensure project milestones are met.
• Provides regular status updates to stakeholders and proactively resolves project-level risks.

Risk Management

• Identifies operational risks for assigned programs or functions and partners with stakeholders to implement mitigation plans.
• Contributes to documentation of risk scenarios and response protocols to support readiness and response efforts.

Stakeholder Engagement

• Coordinates with internal stakeholders and external partners to enable program delivery and resolve cross-functional issues.
• Facilitates working sessions and cross-team communication to support alignment.

Supplier and Vendor Management

• Manages supplier performance and compliance for assigned vendors, ensuring adherence to standards.
• Participates in issue resolution and supports improvement planning in collaboration with cross-functional teams.
• Monitors supplier KPIs and contributes to corrective actions to address performance gaps.

Supply Chain Management 

• Executes integrated supply chain activities by collaborating with demand, supply, and logistics teams to balance cost, service, inventory performance, and customer satisfaction. 
• Outlines tasks and schedules to ensure performance meets customer expectations.

Required Qualifications:

• Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 3+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
  • OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
  • OR equivalent experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 6+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
  • OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 8+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
  • OR equivalent experience.
• 2+ years of semiconductor industry experience.
• Hands-on experience managing and analyzing large-scale datasets.