Senior Program Manager

• Translate business and leadership priorities into clear objectives, programs, operating rhythms, and measurable outcomes, while driving cross-functional initiatives through execution.
• Manage key business rhythms and governance processes, including leadership meetings, business and risk reviews, planning activities, workshops, and organizational events.
• Coordinate inputs across countries, functions, and stakeholders to support annual planning, business reviews, strategic programs, and consistent decision-making.
• Develop executive-level communications, presentations, agendas, pre-reads, and other materials for internal and external audiences.
• Analyze operational metrics, KPIs, OKRs, and other business information to identify insights, monitor progress, and support leadership decision-making.
• Lead or support strategic programs requiring cross-functional coordination, structured execution, risk management, and ongoing stakeholder engagement.
• Plan and coordinate leadership engagements, including site visits, Town Halls, and leadership offsites, ensuring clear objectives, effective execution, and follow-up actions.
• Partner with HR and relevant stakeholders to support organizational priorities, including workforce planning, talent development, employee engagement, recognition, onboarding, and inclusion initiatives.
• Support adoption of Copilot, AI tools, and other productivity solutions that improve business processes, collaboration, and organizational effectiveness.
• Build effective relationships across regional and global teams to strengthen alignment, share best practices, and support organizational priorities.

Required qualifications:

• Experience in business management, consulting, program management, or a related role within a complex, matrixed organization.
• Experience leading complex, cross-functional programs and translating strategic priorities into structured plans, actions, and measurable outcomes.
• Experience analyzing business or operational data, including KPIs and OKRs, and translating insights into recommendations that support decision-making.
• Strong stakeholder management and communication skills, with experience influencing across teams and developing clear written and verbal communications for senior stakeholders.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Experience working in Datacenter Operations, technology infrastructure, or a similarly complex operational environment.
• Experience working across multiple countries, regions, or cultures.
• Strong business acumen and experience working in technology-driven organizations.
• Experience coordinating large-scale employee events, leadership engagements, recognition programs, or employee engagement initiatives.
• Experience using AI and productivity tools to improve business processes, collaboration, or decision-making.
• Willingness to travel as required by the role.