Microsoft

Product Marketing Manager

United States, Washington, Redmond

Found: Today

Overview

The Microsoft 365 Consumer Marketing Subscriber Engagement and Retention team plays an influential role in evolving the product and driving growth for Microsoft's consumer subscription businesses by nurturing, retaining, and growing the subscriber base. We are looking for a Product Marketing Manager to improve upgrade and retention experiences for Microsoft 365 subscriptions purchased through third-party channels.

Responsibilities
  • Own the strategy and roadmap for subscription upgrades and plan changes across third-party channels.
  • Partner with product, engineering, and platform teams to launch and optimize customer upgrade experiences across app stores and other third-party channels.
  • Expand upgrade opportunities across Microsoft 365 experiences by connecting relevant customer needs with clear subscription value.
  • Design, run, and scale an experimentation roadmap across entry points, offers, notifications, and funnel design.
  • Improve renewal outcomes for subscribers acquired through third-party channels by identifying friction and developing targeted retention strategies.
Qualifications

Required/minimum qualifications:

  • Master's Degree in Marketing, Computer Science, Business or related field AND 1+ year(s) experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 2+ years experience in business OR equivalent experience.

Additional or preferred qualifications:

  • Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.

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