Principal Technical Program Manager, AI Supercomputer Operations

The world’s most advanced Artificial Intelligence (AI) workloads depend on infrastructure that must operate reliably at unprecedented scale. Our team operates Microsoft’s largest AI supercomputers, partnering with strategic AI customers and engineering teams to deliver the reliability and operational excellence required for large-scale AI training and inference workloads.As a Principal Technical Program Manager, AI Supercomputer Operations, you will lead the end-to-end operational programs for some of Microsoft’s most critical AI training supercomputers. You will serve as a trusted operational partner to strategic AI customers, bringing together customer priorities, infrastructure health, engineering execution, and business commitments to ensure training workloads run reliably.

This is a highly cross-functional and customer-facing role spanning infrastructure availability, training reliability, incident management, repair and recovery, planned maintenance, and operational readiness. You will partner across multiple engineering teams, Business Development, and datacenter teams to manage operational risk and translate customer requirements and operational challenges into investments that improve infra reliability and scalability.