Enterprise Cloud Solution Architect - Cloud & AI

The Cloud + AI Enterprise Architect is Microsoft’s senior Azure delivery and strategy expert. They bring deep technical expertise across all Azure workloads and advise both Customer Success leaders and customer executives. Their mission is to drive AI, Infrastructure, Apps, and Data strategies that maximize consumption, optimize MACC usage, and turn underperforming agreements into business value.

• Serve as a trusted advisor to senior leaders and executives (e.g., CTO, CIO) at large enterprise customers, helping define and execute transformative Cloud & AI strategies
• Providing technical vision and leadership for complex, high-impact projects.
• Proactively using expert knowledge in customer conversations to influence solutions and drive consumption
• Lead and accelerate Azure consumption plans, ensuring alignment to customer success
• Inspire customer innovation by helping them adopt AI at scale, guiding them through their transformation journey with confidence and clarity
• Anticipate and resolve critical business and technical challenges to accelerate value realisation.
• Lead architectural design workshops and oversee the implementation and quality assurance of secure, scalable, and resilient end-to-end solutions, leveraging Microsoft’s Cloud Adoption Framework (CAF), Well-Architected Framework (WAF), and best practices to optimize mission-critical workloads.
• Collaborate with account teams and leadership to support account planning, deal creation, and execution of consumption and customer success plans.
• Share responsibility for Azure and Unified Health within accounts, supporting expansion, renewal, and next-best workload motions
• Demonstrate mastery across AI applications, infrastructure, and data, enabling production-scale AI use cases.
• Stay ahead of the curve by maintaining advanced certifications and deep technical expertise across priority workloads such as Azure AI Foundry, GitHub, App Services, Databricks, Fabric, and more
• Demonstrate a growth mindset by continuously developing your skills, aligning with business priorities, and contributing to a culture of learning and excellence.
• Mentor and upskill the technical community fostering a culture of learning and innovation.  This includes, acting as a spokesperson and thought leader both internally and externally.

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience

6+ years experience working in a customer-facing role (e.g., internal and/or external).

6+ years experience leading technical projectsTechnical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Preferred skills:

Business relationship management/ Competitor intelligence/ Trusted Advisor/ Change management/ Customer advocacy

Architecture Design/Cloud Solution Resiliency/Security Solutions/Technical solution development

Business acumen/Operational Excellence/Opportunity identification