Cybersecurity Tech Support Engineer - Cloud Protection

This role is based in Warsaw, Poland with remote work options available.

Responsibilities:

• Own, investigate, and solve customer technical issues, collaborating within and across teams.

• Lead or participate in building communities with peer delivery roles and share knowledge.

• Identify potential product defects and escalate appropriately to contribute to product improvements.

Qualifications:

• Hands-on experience in technical support, consulting, or IT service support.
• Experience in Network Security Engineering or Systems Administration focusing on security concepts.
• Customer-facing experience and enterprise cloud experience with major cloud providers.

Desirable Experience:

• Experience with Linux, scripting (PowerShell or Python), and managing Microsoft Defender stack.
• Background in security engineering, system/network engineering, or DevOps/SRE.

Language Qualification: Fluent in English.