Cloud Solution Architect (Contact Center / Voice specialization)

This position is based in the United Kingdom, with multiple locations available and a remote work option.

Responsibilities:

Implement innovative solutions for CCaaS and Azure, act as the voice of the customer, identify and mitigate blockers, and ensure a seamless customer experience.

Qualifications:

• Bachelor's Degree in a relevant field or equivalent experience
• Basic knowledge of Contact Center technologies
• Experience in cloud/infrastructure technologies

Travel:

25-50% travel required.