Technical Program Manager Campus Infrastructure, Capacity Planning, Global Network Planning

This role is based in Sydney, NSW, Australia.

Responsibilities:

• Oversee the shift from legacy change request processes to a request-driven, queue-based system for WAN Core, Campus, and L1 plans of record.
• Manage the development and publication of topology and infrastructure plans, aligning with weekly and monthly network supply plan release cycles.
• Support the publication of network plans by managing topology changes through regional reviews and change control board approval meetings.
• Establish and track performance indicators, focus on processing time, throughput, and SLA adherence for new planning queues.
• Provide technical expertise to drive automation and partner with teams like GND and GNS to resolve obstacles in the planning workflow.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in program management.
• 3 years of experience in network capacity planning.

Preferred qualifications:

• Experience in project management within network planning.
• Ability to adapt and prioritize in a dynamic planning environment.
• Excellent investigative skills for network planning decisions.
• Excellent organizational, and detail-oriented skills for network topology management.
• Excellent problem-solving and communication skills.