Senior UX Model Designer, Trust and Safety, GeminiApp, DeepMind

About the job

As a Model UX Designer focused on the quality and safety of the Gemini model’s output, you will build new capabilities for users and help them get the best out of the product. You will work in a rapidly evolving, exciting area with a dedicated and passionate team.

In this role, you will be a systems thinker with strong skills in content strategy, UX design, and problem-solving, anchored by a passion for the craft of writing. You will have experience developing guidelines, exemplary content, evaluations, and rubrics for LLMs, as well as writing and editing in a fast-paced, agile environment. Leveraging complex cross-functional partnerships, you will work with product, engineering, research, and data science to articulate and guide product strategy.

Artificial intelligence will be one of humanity’s most transformative inventions. At Google DeepMind, we are a pioneering AI lab with exceptional interdisciplinary teams focused on advancing AI development to solve complex global challenges and accelerate high-quality product innovation for billions of users. We use our technologies for widespread public benefit and scientific discovery, ensuring safety and ethics are always our highest priority.

We are pushing the boundaries across multiple domains. Our global teams offer diverse learning opportunities and varied career pathways for those driven to achieve exceptional results through collective effort.

Minimum qualifications:

• Bachelor's degree in English, Communications, Journalism, Technical Writing, UX, Human-Computer Interaction (HCI), Linguistics, a related field, or equivalent practical experience.
• 5 years of experience in conversation design, content design, with equivalent experience designing for conversational AI/LLMs.
• Portfolio highlighting content strategies and longer-form writing samples.

Preferred qualifications:

• Experience working with policy and regulatory considerations to design safe and trustworthy AI-driven user experiences.
• Experience in vibe-coding and developing AI-powered prototypes.
• Experience training and tuning large language models or other generative AI technologies.
• Experience gathering and working with data to identify loss patterns and create actionable insights.
• Excellent communication and collaboration skills with the ability to articulate positions, and challenge partners with new product design thinking.

Responsibilities

• Apply deep understanding of model capabilities to develop system instructions and prototyping strategies, ensuring the delivery of consistently high-quality, safe, and helpful model outputs.
• Diagnose content quality issues and initiate qualitative assessments of model performance, applying mastery of the eval process to develop strategies for continuous quality hillclimbing to improve experiences across product areas.
• Develop strategies for improving model response quality, write instructions, guidelines, and standards to guide the work of reviewers and engineers.
• Partner with AI product designers to craft leading-edge multimodal solutions, ensuring model responses and UI components work in concert to deliver cohesive, high quality experiences.
• Stay current on the latest design trends and technologies, in consumer technology, generative AI and natural language processing, and leverage this knowledge to innovate.