Outcome Customer Engineering Manager, Google Cloud Platform

This role is based in London, UK.

Responsibilities:

• Lead a team of outcome customer engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers.
• Balance technical leadership with operational excellence.
• Develop customer executive relationships and act as a strategic partner on cloud transformation.
• Work cross-functionally to resolve technical roadblocks affecting customer satisfaction.
• Contribute to revenue forecasting based on ramp projections.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience.
• Experience in technical program management.
• Experience generating revenue forecasts.

Preferred qualifications:

• Experience with software lifecycles and architecting scalable systems.
• Experience as a pre-sales manager or technical customer-facing people manager.
• Experience managing a team through pre and post sales processes.
• Experience engaging with technical stakeholders.