Outcome Customer Engineering Manager, Google Cloud Delivery Lead, United Kingdom and Ireland

This role is based in London, UK.

Responsibilities:

• Lead a team of outcome customer engineers, focusing on team culture, talent strategy, and skills development.
• Balance technical leadership with operational excellence to drive the initial and ongoing ramp of workloads.
• Develop customer executive relationships and act as a partner on cloud transformation implementation.
• Work cross-functionally to resolve technical roadblocks affecting customer satisfaction.
• Contribute to business forecasting based on ramp projections.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in leadership and technical program management.

Preferred qualifications:

• Experience with software lifecycles and scalable, distributed systems.
• Experience as a pre-sales manager or technical customer-facing people manager.