Outcome Customer Engineer, Google Cloud Platform

This role is based in London, UK.

Responsibilities:

• Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams.
• Employ coding, debugging, or systems design skills to resolve technical blockers.
• Drive and track progress of customer workloads from agreement to consumption.
• Identify expansion opportunities for new workloads during project execution.
• Ensure sustainable product usage for ongoing customer value realization.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages, debugging, or systems design.
• Experience engaging with technical stakeholders or executive leaders.

Preferred qualifications:

• Experience in infrastructure modernization, application modernization, data management, cloud AI, networking, or security.
• Experience with object-oriented programming languages (i.e. Python, Java).
• Experience working with product and capacity teams to resolve technical blockers.
• Familiarity with Google Cloud products.