Customer Success Program Manager, Google for Education

This role is based in multiple locations including Chicago, IL, USA and Atlanta, GA, USA.

Compensation:

$136,000-$197,000 + bonus + equity + benefits

Responsibilities:

• Define and execute a global strategy to drive adoption of Google’s education product portfolio.
• Lead collaboration across various teams to enhance customer satisfaction.
• Architect growth models and reporting frameworks to expand the user base.
• Advocate for customer feedback to inform product roadmaps.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• 5 years of experience managing cross-functional projects.
• Experience with SQL and data analysis.

Preferred qualifications:

• Program Management certification or experience in a technology company.
• Knowledge of Google AI, Workspace, and ChromeOS in education.
• Ability to analyze data for informed decision-making.
• Passion for learning and education.