Customer Solutions Engineer, High Touch Support, GKE, Compute

This role is based in Tokyo, Japan.

Responsibilities:

• Manage customer problems through effective diagnosis and resolution.
• Develop understanding of Google's product technology and troubleshoot customer issues.
• Collaborate with internal teams to improve product and resolve deployment obstacles.
• Work as part of a global support team, potentially including non-standard hours.

Minimum qualifications:

• Bachelor's degree in Science, Technology, Engineering, or equivalent experience.
• 3 years of experience in coding (Java, C, C++, Python, etc.) and virtualization frameworks.
• Experience with Linux or Unix operating systems.

Preferred qualifications:

• Experience in Kubernetes or container networking.
• Familiarity with software-defined networking and network protocols.