Google
Customer Solutions Engineer, High Touch, Data Analytics (English, Mandarin)
Found: December 20, 2025
This role is based in Singapore.
Responsibilities:
- Work with customers on their production deployments to resolve issues and achieve product readiness, availability, and scale.
- Develop an in-depth understanding of Google Cloud's product technology by troubleshooting and determining the root cause for customer-reported issues.
- Act as a consultant for internal stakeholders to resolve technical deployment obstacles.
- Participate in rotating on-call schedules to ensure prompt resolution of customer-impacting technical issues.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience troubleshooting and advocating for customers' needs.
- Experience in coding with Java, C, C++, Python, or Go.
- Ability to communicate in English and Mandarin.
Preferred qualifications:
- Experience with public cloud services and infrastructure.
- Experience in data analytics, warehousing, ETL development, or big data applications.
