Senior Governance, Risk, & Compliance Program Manager

Role Description

As a Senior Governance & Risk Compliance Program Manager on the Governance, Risk & Compliance team, you will play a crucial role in building Compliance across our product set.

Responsibilities

• Promote and foster a culture of trust within and outside of Dropbox.
• Partner with teams to execute on cross-team and/or multi-phase projects from design through implementation against a wide variety of regulatory and compliance frameworks, especially AI-specific standards/frameworks.
• Identify the right solutions to clarify and solve ambiguous, open-ended problems across various compliance programs.
• Mature our overall compliance program. Improve and implement controls for internal systems, processes, and policies through bold and innovative approaches and leveraging automation and AI-enabled processes.
• Facilitate ongoing AI Governance, Risk and Compliance initiatives and monitor control effectiveness.
• Collaborate with internal teams and external auditors throughout compliance assessments.
• Play an active part in responding and mitigating compliance challenges across multiple time zones and jurisdictions.
• Drive automation efforts across the Compliance function via the AI-enabled GRC automation tools.
• Identify opportunities impacting the Compliance function and establish the strategy and cross-functional alignment to achieve these objectives.
• Conduct gap assessments to identify areas of non-compliance or areas for improvement, and develop action plans to address these gaps.
• Provide guidance to management on the impact of new laws and regulations and recommend changes in business practices where necessary.

Requirements

• 7+ years of experience building or maintaining programs to mitigate risks around security, confidentiality, integrity, availability, and privacy.
• Independently leads cross-team and/or multi-phase projects from design through implementation.
• Identifies the right solutions to clarify and solve ambiguous, open-ended problems.
• Consistently utilize AI tools to enhance workflows, evaluate outputs with critical judgment, and help others adopt tools where appropriate.
• Experience facilitating or being the subject of SOC, ISO, HIPAA and/or PCI audits at a fast-paced technology company, public accounting firm, or similar environment.
• Experience partnering with Engineering, Product, & Development teams to define compliance needs in a multi-product environment.
• Strong familiarity with a broad range of technical concepts relevant to cloud computing environments: logical access control, agile development process, secure coding principles, security architecture, information security, network security, and privacy.
• Experience with implementing compliance programs for emerging new products, including AI enabled products.
• Strong understanding of cloud-based technologies and their implications for governance, risk, and compliance, with a focus on AI compliance needs.
• Strong project management and organizational skills - must drive your own projects to completion with high-level direction from a manager, while also fostering collaboration and bringing teams together to achieve common objectives.
• Great people skills and ability to work well in fast paced team environment with a wide range of technical and non-technical teams.
• Excellent writing, communication, and organizational skills - strong attention to detail.
• Passion to aim higher and develop new skills.
• CISA, CISSP, CCSK, CIPP, or other professional certifications/associations required.

Preferred Qualifications

• Experience in scaling compliance programs within high-growth technology environments — Demonstrated ability to design, implement, and mature compliance frameworks in dynamic, fast-paced organizations where systems, processes, and regulatory expectations evolve rapidly.
• Moderate technical fluency to partner effectively with engineering and product teams — Ability to translate compliance requirements into actionable technical solutions, with working knowledge of cloud infrastructure, data privacy, security/AI controls.
• Executive communication and stakeholder management skills — Proven ability to distill complex compliance and regulatory topics into clear, actionable insights for senior leaders, while fostering alignment across technical and non-technical stakeholders.