Canva
Program Manager - Customer Experience
Found: Today
This role is based in Amsterdam, Netherlands with a hybrid work setup.
What you'll do:
- Own and execute the support strategy for users in the UK and Netherlands.
- Drive measurable service improvements and ensure support feels local.
- Collaborate with local and global teams to implement initiatives.
You're probably a match if:
- You have experience in customer experience or support operations in tech or SaaS.
- You are fluent in Dutch and English.
- You can work independently and thrive in fast-paced environments.
About the team:
The User Voice supergroup aims to empower users and ensure their voices are heard, creating seamless support experiences.
