Engineering Manager (BE/ML) - AI Help Platform

Location:

Sydney, Australia

What you'll do:

• Coach and mentor a high-performing engineering team.
• Lead technical strategy and roadmap planning for the Help AI Platform.
• Build scalable backend systems and orchestration workflows.
• Drive operational excellence across AI-powered support capabilities.
• Collaborate with cross-functional teams to enhance AI capabilities.

You’re probably a match if:

• You have experience leading backend or AI/ML engineering teams.
• You possess strong technical depth in backend systems and distributed architectures.
• You are excited about AI technologies and their applications.
• You can effectively communicate complex technical concepts.