Canva
Engineering Manager (BE/ML) - AI Help Platform
Found: Today
This role is based in Melbourne, VIC, Australia.
What you'll do:
- Coach and mentor a high-performing engineering team.
- Lead technical strategy and roadmap planning for the Help AI Platform.
- Build scalable backend systems and orchestration workflows.
- Drive operational excellence across AI-powered support capabilities.
- Collaborate with cross-functional teams to enhance user satisfaction.
You’re probably a match if:
- You have experience leading backend or AI/ML engineering teams.
- You possess strong technical depth in backend systems and distributed architectures.
- You are excited by AI technologies and their potential to solve user problems.
- You can effectively communicate complex technical concepts.
About the team:
The AI Help Experience group designs intelligent help experiences to resolve user issues quickly, supporting Canva's growth.
